by the MicroCapital Team - Risks, Trends/Challenges, Women -

SPECIAL REPORT: True Leaders Shine in Crises! – by Ute Bühler, Frankfurt School of Finance and Management

Out Ute Buhler, Women's Leadership Academyof control vs under control
As leaders, we are a source of inspiration to those around us. We can guide others to draw on their inner strength and innovate to face challenges with courage and proactive decision-making.

I have been coaching leaders for five years at Frankfurt School. Rarely do we come across a situation like the pandemic we face today. In these times, true leaders will shine. By leadership, I mean not only leading a team but also adapting to the unexpected and creating an effective plan to deal with the situation at hand.

In my coaching sessions, I share content to help you help others navigate the uncertainty of a crisis. This includes giving you tools for contin­ually motivating your staff, as well as maintaining focus on the company’s goals. Many of us have been pushed to work from home because of COVID-19. Working remotely can make it more difficult to keep positive while the world feels as though it is heading toward apocalypse. Yet, it is the job of leaders to maintain high spirits within the team. There are many tools and techniques that can help you keep everyone motivated!

Management of decentralized teams
I do not expect the world will go back to what it was four months ago before another two or three years pass. Hence, the management of decentralized teams will remain key. The most important things to keep in mind are monitoring, reporting on meetings and delegating tasks. We also will have to initiate difficult conversations remotely even though we would prefer to have them in person. These issues are very challenging, but we need to handle them with high efficiency. We advise you to develop an internal communication strategy to keep your teams on task and also to express empathy.

Let’s face it, many people are having difficulty organizing their work in the most efficient way – for both their own and the company’s benefit. This makes it a challenge to maintain a meaningful vision and structure. Leaders should learn the skills to address these challenges. Such are the topics that Frankfurt School regularly deals with in its trainings.

Communication management
It is often difficult to communicate with team mem­bers via digital tools. It is important to develop a communication strategy that works upwards, horizontal and downwards. This strategy should help optimize your conversations, both one-on-one and in teams. If you understand the different ways people react to different situations, it will be much easier to adapt your strategy to diverse parties.

Throughout Frankfurt School sessions, we explore your behaviors and attitudes, helping you improve your techniques for managing conflict. Excellent leaders also are open to receiving feedback, and they provide constructive feedback regularly. Giving feedback, both positive and critical, remains a key task for executives in this unusual time.

I look forward to welcoming you to one of my courses!

Ute Bühler (pictured) has vast technical and leadership experience from her career at UniCredit Bank. Since 2014, she has been an independent trainer, coach and mediator for various organizations. Within Frankfurt School, which is the sponsor of this feature, Ms Bühler lectures at the Women’s Leadership Academy, the Leadership Winter Academy and customized training courses in areas such as change management, negotiation skills, communication, human resources, and general and strategic leadership.

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