NCR Corporation, a US-based technology company, has developed an automated teller machine (ATM) that uses biometric technologies to make it more accessible to illiterate and semi-literate users. Based on research conducted in the slums of Mumbai, the Pillar ATM features a contactless card reader, a fingerprint scanner, a cash dispenser and a receipt printer. The device will require users to place their thumb on a sensor and push color-coded buttons to select the amount of cash they want. To address security concerns, the ATM can be bolted to the ground and its cash box is designed to collapse should there be a breach of the unit’s exterior.
NCR plans to test five prototype Pillar ATMs and then release the machines within a year.
By Kristha Abores, Research Associate
Sources and Additional Resources:
[1] “An ATM designed for illiterate users”, http://www.springwise.com/financial_services/atm-designed-illiterate-users…
MicroCapital.org article, February 5, 2009, “MICROCAPITAL STORY: FINO and NCR to Install 30 Thousand Smartcard Micro-Deposit Machines in India Over 5 Years in an Effort to Reduce the Cost of Microfinance Services”, https://www.microcapital.org/microcapital-story-fino-and-ncr-to-install-3…
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