MICROCAPITAL BRIEF: Analytics Private Limited (APL) to Use IBM Technology to Help FINCA Pakistan Understand Customers Better, Improve Digital Financial Services

FINCA Pakistan, an affiliate of the US-based Foundation for International Community Assistance (FINCA International), recently hired Analytics Private Limited (APL), a Pakistani technology company, to help it deepen its understanding of consumer trends; improve its customer experience; and further develop SimSim, its recently launched digital financial services platform. As part of the project, APL will use the analytics platform of US-based technology firm IBM.

FINCA Pakistan, which began operations in 2013, has a gross loan portfolio of USD 125 million, an average loan size of USD 951 and 106 branches as of 2017. As of 2016, the organization has total assets of USD 142 million and deposits of USD 101 million.

FINCA International is a nonprofit that aims to bring economic inclusion to unbanked regions of Africa, Eurasia, Latin America and the Middle East. Founded in 1984, FINCA International held USD 263 million in deposits and disbursed loans totaling USD 1.1 billion during 2016. As of 2017, FINCA microfinance institutions serve approximately 1.9 million people in 20 countries.

By Ryan Gauthier, Research Associate

Sources and Additional Resources

Daily Pakistan:

FINCA Pakistan:

FINCA Pakistan 2016 Financial Report:

FINCA International:

Analytics Private Limited:

MICROCAPITAL BRIEF: Opportunity International EduFinance, FINCA Microfinance Bank Nigeria to Offer Education Loans to Students’ Families, Schools:

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