MICROCAPITAL BRIEF: MicroSave Launches Telephone-Based, Online ePaathshala School for Microfinance Institution Staff, Clients

MicroSave, a for-profit consulting company based in India, recently launched ePaathshala, an educational program for both staff and clients of financial institutions. The program includes an online training portal, a mobile app and an interactive voice response system, all three of which teach about the range of services offered by MFIs and banks.

As of 2016, MicroSave has implemented projects in 45 countries across Africa, Asia and Latin America.

By Petra Barbu, Research Associate

About MicroSave

MicroSave is a for-profit consulting company based in the northern Indian state of Uttar Pradesh that serves financial institutions, telecommunications companies and other organizations that focus on serving mass markets or lower-income segments with affordable financial services. MicroSave also assists in strategy development and governance, product and channel innovation, organizational strengthening and risk management, investment and donor services, research, training, and dissemination. As of 2016, MicroSave has implemented projects in 45 countries across Africa, Asia and Latin America.

Sources and Additional Resources:

[1] MicroSave Launches ePaathshala

[2] MicroCapital Universe Profile: MicroSave

[3] MicroSave ePaathshala

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