Bank Negara Malaysia (BNM), the country’s central bank, has recently launched “MobileLINK,” a customer service coach specially-built to support BNM’s efforts to promote financial inclusion by extending outreach to a wider community. MobileLINK extends the services of BNM LINK (Laman Informasi Nasihat dan Khidmat), which currently provides information and advice through BNM’s offices, mobile counters and call center.
The custom-built vehicle offers basic banking services, advisory services, personal credit information through Central Credit Reference Information System (CCRIS) and information on BNM through a self-service, web-based terminal.
By Kristha Abores, Research Associate
About Bank Negara Malaysia:
Bank Negara Malaysa (BNM), the central bank of Malaysia, was established on 26 January 1959 under the Central Bank of Malaysia Act 1958 (CBA 1958) and is now governed by the Central Bank of Malaysia Act 2009, which became effective on 25 November 2009. BNM conducts the country’s monetary policy, ensures the stability of the financial system and promotes financial inclusion. As of December 2010, BNM reported total assets of MYR 390 billion (USD 123 billion) and a net profit of MYR 6.2 billion (USD 1.96 billion).
Sources and Additional Resources:
[1] BNM Press Release: “Bank Negara Malaysia Launches MobileLINK,” http://www.bnm.gov.my/index.php?ch=8&pg=14&ac=2370
MicroCapital.org article, July 20, 2011, “MICROCAPITAL BRIEF: Malaysian Government Budgets $10m to Establish Microfinance Lender Malaysian Chinese Women Entrepreneurs Foundation,” https://www.microcapital.org/microcapital-brief-malaysian-government-budg…
MicroCapital.org article, June 10, 2011, “MICROCAPITAL BRIEF: Malaysian Microfinance Institution (MFI) Amanah Ikhtiar Malaysia (AIM) to Disburse $164m in Rural Sarawak Region,” https://www.microcapital.org/microcapital-brief-malaysian-microfinance-in…
MicroCapital Universe Profile: Bank Negara Malaysia (BNM), https://www.microcapital.org/microfinanceuniverse/tiki-index.php?page=Bank+Negara+Malaysia
Browse the MicroCapital Universe and add your entry to the wiki at: https://www.microcapital.org/microfinanceuniverse/
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